Refund policy
Hot Take Tees is operated by Vasky LLC, 132 Bridge St, Fairhaven, MA 02719. Every item we sell is printed on demand just for you, so please read this policy before you order.
Made-to-order items
Because each shirt and hoodie is made to order after you place your purchase, we can't accept returns or exchanges for change of mind, wrong size ordered, or color preference. Please check the size guide on each product page before ordering.
Damaged, defective, or misprinted items
If your order arrives damaged, defective, or with a print that doesn't match what you ordered (including the wrong item or wrong size sent), we'll make it right. Email us within 30 days of delivery with:
- your order number,
- a clear photo of the problem (the item, the print, and the packaging if it was damaged in transit), and
- a short description of what's wrong.
After we review your photo, we will send a free replacement or issue a refund to your original payment method, whichever you prefer where possible. You do not need to ship the item back unless we ask you to.
Cancellations and order changes
Production starts quickly. We can cancel or change an order only before it goes into production, which is usually within about 24 hours of placing it. Email us as soon as possible with your order number. Once production has started, the order can't be cancelled or changed.
Wrong address
Please double-check your shipping address at checkout. If a package is returned to us because of an incorrect or incomplete address, we can reship it once the new shipping cost is paid.
Lost packages
If your tracking shows delivered but you can't find your package, or tracking hasn't updated for an extended time, contact us and we'll look into it with the carrier.
Refund timing
Approved refunds are sent to your original payment method. It can take several business days for your bank or card issuer to post the refund.
Contact us
Email: vasky132@gmail.com
Vasky LLC, 132 Bridge St, Fairhaven, MA 02719, United States